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Jazmyn cannot find the paper that she wrote last night. She is in a panic and you want to help her. What advice would you give her?


A) Go to the Start menu or Dock to see if the operating system saved it there.
B) Retype the paper and save it in a new folder.
C) Use the search tool to locate the file by file name, content, or date.
D) Restart the computer and wait for the document to open automatically.

E) A) and D)
F) B) and C)

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C

Digital information processed into a useful form is called _____.


A) spooling
B) output
C) input
D) default

E) None of the above
F) A) and D)

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Which of the following operating systems includes a virtual assistant?


A) macOS
B) Linux
C) UNIX
D) Chrome OS

E) None of the above
F) All of the above

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What is the main purpose of an operating system?


A) to create data files you can edit
B) to coordinate the resources and activities on a computer
C) to display the content of webpages
D) to create apps and other programs

E) C) and D)
F) None of the above

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A file manager is used for all of the following except ____.


A) to move files
B) to reorder files within a folder
C) to change the contents of files
D) to navigate between folders

E) B) and C)
F) None of the above

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A(n) _____ contains the instructions your computer or device needs to run programs and apps.


A) spreadsheet
B) data file
C) file extension
D) executable file

E) B) and C)
F) B) and D)

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In Windows, you use _____ to reorder, move, and navigate between folders.


A) File Explorer
B) Finder
C) File Finder
D) Folder Explorer

E) A) and B)
F) A) and C)

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Why is the date a file was modified useful?


A) It identifies the most recent version.
B) It identifies the day it was created.
C) It identifies the location of the file.
D) It identifies the last time the file was opened.

E) A) and B)
F) A) and C)

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Simon has difficulty pressing and holding more than one key at a time, such as CTRL+ALT+DEL. What setting can he change to make this task easier?


A) Change the toggle key settings.
B) Enable sticky keys.
C) Adjust the keyboard sensitivity.
D) Turn off keyboard shortcuts.

E) A) and B)
F) A) and C)

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Tikenya was responsible for creating the PowerPoint presentation for the group project. When it was complete, she wanted to email it to all the group members, but her email service told her the file was too large. She compressed it and was then able to send it. How were the other members able to then see the PowerPoint presentation?


A) They had to attach to another file.
B) They had to zip it on their computer.
C) They had to drag it into a folder.
D) They had to unzip or extract it.

E) None of the above
F) A) and B)

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Compressing a file is also called _____ the file.


A) passing
B) extracting
C) zipping
D) byting

E) All of the above
F) A) and B)

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When Jack takes a class, he saves all his work for that class with the name of the course. What is most likely happening to his saved files?


A) Because he is using the same name, the computer knows that the files are different so it adds a number to the name.
B) Because he is using the same name, each time he saves he is overwriting his previous work.
C) Because he is using the same name, the second document is put on the Clipboard until he selects a new name.
D) Because he is using the same name, the computer creates a new folder and saves it there.

E) A) and B)
F) All of the above

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B

The Close button reduces a window so that it only appears as a button on the taskbar.

A) True
B) False

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In Windows, the only way to copy or move files is to use the Clipboard.

A) True
B) False

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False

What should you do the first time you save a file?


A) Name the file.
B) Compress the file.
C) Set the file size.
D) Change the creation date of the file.

E) None of the above
F) A) and B)

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What does an operating system provide so you can interact with a device?


A) graphical user interface
B) file storage
C) flash drive
D) platform

E) A) and B)
F) B) and C)

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Swapping items between memory and storage is called _____.


A) flashing
B) thrashing
C) paging
D) caching

E) B) and D)
F) A) and C)

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Which of the following is not an input device?


A) microphone
B) scanner
C) headphone
D) keyboard

E) B) and C)
F) All of the above

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What does the operating system do if you try to save a file with the same name into the same folder?


A) It moves the new file to a different folder.
B) It overwrites the original file unless you add a number, date, or initials to differentiate the files.
C) It rejects the new file and places a temporary version in the Recycle Bin.
D) It saves the new file on the Clipboard until you paste it in a new location.

E) B) and C)
F) B) and D)

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What is the most common type of volatile memory?


A) read-only memory (ROM)
B) flash memory
C) random access memory (RAM)
D) hard disk

E) A) and C)
F) A) and B)

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